A help topic or a
set of help topics that can be showed to the user on request is called a
Context Sensitive Help. This form of help is delivered to the user usually on
the click on F1 or a click on the help icon.
There are two forms
of context sensitive help:
Field- Level context
sensitive help
When you click on
any object (button, field and so on), related information is displayed in a
window or a popup. Usually the help is a short paragraph or bulleted points
that explain the object.
Dialog-Level context
sensitive help
A window is
displayed. The help explains all the objects in the screen. A design with table
of contents is usually displayed on the left hand side of the screen.
How does it work?
A help file is
linked to the application using a Map ID and this is a number. The map IDs can
either be supplied by the Software Developer or the Technical Writer.
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